Tag
Itil 4
1 article tagged “Itil 4”.
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ITIL 4 Change Enablement, Explained in Plain English
ITIL 4 renamed change management to change enablement. Here's what changed, the three change types, and how ServiceNow and Jira implement it.
1 article tagged “Itil 4”.
ITIL 4 renamed change management to change enablement. Here's what changed, the three change types, and how ServiceNow and Jira implement it.